SDG&E's Commitment to Accessibility
Accessibility Statement
At SDG&E, we believe everyone should have equal access to our services, online and offline. We're committed to making SDGE.com easy to use for all customers, including those with disabilities.
To support this effort, we are committed to compliance with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These international standards help ensure our website is accessible and user-friendly for everyone. We continually work to improve our digital experience, ensuring that all visitors can easily find the information and support they need.
While we strive to make every part of SDGE.com fully accessible, some content may not yet meet the highest standards. This may be due to technical limitations or ongoing updates.
If you’re experiencing issues with our website or notice any areas that could be improved, please let us know. You can reach us at ADAsupport@SDGE.com. We’re here to help.
Disclaimer
Despite our efforts to make all pages and content on www.SDGE.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Feedback
If you are experiencing difficulty or would like to report any issues related to the accessibility features of our website, please contact the SDG&E Accessibility Team.
Resources
Deaf or Hard of Hearing
- TDD/TTY/VRS Phone Number 1-877-889-7343
- Real time emergency notifications and information on how to prepare for power outages in ASL/Audio/accessible text.
Blind or Low Vision
- Large Font bill. Request your SDG&E bill to be provided in large font by calling 1-800-411-7343.
- Braille bill. Request your SDG&E bill to be provided in Braille by calling 1-800-411-7343.
- Braille appliance markings. Request an SDG&E Technician mark the control knob on thermostats and appliances with adhesive embossed Braille marking by calling 1-800-411-7343.
Accessible Documents
- To request a document found on this website in an accessible format email the SDG&E Accessibility Team.
Other Resources
- Pay Your Bill.
- Bill Payment Assistance
- Email our accessibility Team to suggest how we may be more accessible.