Working in Your Community to
Ensure Safe and Reliable Service
Every day, SDG&E crews inspect, maintain and patrol hundreds of miles of our gas and electric infrastructure to help ensure the delivery of safe and reliable energy to your neighborhood.
At SDG&E, safety is our number one priority—for our customers, our employees, and the communities we serve. Whether it’s conducting routine meter checks, patrolling for gas leaks, or trimming trees near power lines to reduce wildfire risk, our crews are hard at work every day to help keep your neighborhood safe and reliable.
You may occasionally see an SDG&E truck or team member in your area. If our equipment is located on your property, our crews may need access to ensure the work is completed safely and correctly.
To stay informed, you can sign up for notifications whenever we plan to perform work on or near your home. Read on to learn more about the essential safety work happening in your neighborhood—and how you can stay connected every step of the way.
Meter Reads
For customers with or without Smart Meters, SDG&E may need to inspect the meters as often as once a month to ensure proper billing and usage information.
Gas Patrols
On a daily basis, SDG&E patrols its gas facilities to ensure they are free of leaks and other hazards, visiting many home on an annual basis.
Damage Prevention
To promote safety during digging and construction, SDG&E field technicians respond to 8-1-1 Dig Alert tickets daily, identifying and marking underground gas and electric utilities using water-soluble spray paint.
Vegetation Management
SDG&E arborists and certified contractors inventory nearly 500,000 trees per year, and may need to remove or prune them to ensure they are a safe distance from power lines.
Electric Inspections
SDG&E regularly patrols its power poles and lines to ensure they are healthy and free of damage. You may see SDG&E employees and contractors in your neighborhood using tools like binoculars or drones for a close-up look.
Know it's Us: How to Identify an SDG&E Employee
Your safety and the safety of our employees is our top priority. SDG&E employees should always have SDG&E branded clothing and safety gear (like vests and hardhats) and a branded Company ID badge with their picture. An SDG&E vehicle may also be nearby or in front of your home.
It’s important to note that SDG&E does work with trusted contractors to carry out certain types of work, including construction projects and tree trimming. If you ever have any questions or concerns, please do not hesitate to call us 1 (800) 411-7343 to confirm its us.
Sign Up and Manage Notifications
Would you like to receive emails, text messages, and/or calls about future outages? Log in to MyEnergyCenter.com and go to the account tab to update your contact information and notification settings.